Privacy Policy

Tailorie, Inc. (“us”, “we”, or “our”) operates http://tailorie.com (the “Site”) and the Tailorie mobile application (the “App”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of our services.

Personal and Voluntarily Shared Information

When you engage with our service, both through our site and mobile application, we may ask you to provide us with certain personally identifiable information to help us offer a personalized and enhanced experience. This may include, but is not limited to, your name, email address, preferences, feedback, and other content or details you choose to share with us (“Personal Information”). This information is essential not only for basic functionalities like account setup and management but also allows us to provide you with customer support, and to inform you about services or promotions that we believe will be beneficial to you.

By voluntarily sharing this information, you play a crucial role in how we tailor our services to meet your interests and needs more effectively. We deeply value the trust you place in us by sharing your Personal Information and are committed to using it primarily to enhance the services offered to you. In every use of the information you provide, our primary goal is to improve our service delivery, ensuring a personalized and seamless experience on our site and app. Note that some features of the Site or Services may not work if you choose not to provide the requested information.

We recognize the importance of your information in providing and improving our services. Therefore, we handle your Personal Information with the utmost care and respect, adhering to strict privacy standards to protect it against unauthorized access or use. As we evolve, we will continue to review and update our practices to ensure they align with our commitment to safeguarding your privacy and enhancing your experience with our service.

Consent at Onboarding and Beyond

We prioritize your privacy and autonomy over your personal information. Consent is collected in several ways, including but not limited to:

During Onboarding: When you first use our service, we’ll guide you through an onboarding process where we collect personal information to tailor your experience. Your continued use of our service past this stage is taken as consent to collect and use your information.

Brand Match Consent: Specific features, like brand matching and canvas crates, require additional consent. Your affirmative action to engage with these features is considered your consent.

Ongoing Interactions: As you continue using our app, you may encounter prompts or settings asking questions to tailor your experience further.  You can change your answers at any time in the settings.

Tailoring Matches and User Choices

At Tailorie, our service is designed to connect users with brands that align with their interests and preferences based on the information shared with us. This process is integral to the personalized experience we aim to provide and is not associated with traditional interest-based advertising practices. We aim to create meaningful connections rather than target users with unsolicited ads.

Users have control over the information they share and can update their preferences anytime to refine the matches they receive. For more information on how to adjust your preferences or if you have questions about our matching process, please contact us using the information provided in the “Contact Us” section of this policy.

Children’s Privacy

Our services and its content are not directed at children under the age of 13 years. We do not knowingly collect personal information from children under 13. If you are under 13, please do not submit any personal information through our services.

If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will take steps to remove that information from our servers as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us.

Parents and legal guardians are encouraged to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide personal information through our services without their permission.

Log Data

When you use our mobile app, certain information is automatically collected from your device. This information is known as “Log Data,” which helps us to improve app functionality and user experience. Log Data may include:

Your device’s Internet Protocol (“IP”) address.

Device type and operating system version.

The specific functions of our app that you access.

The time and date of your access.

The amount of time spent on particular sections of our app.

Other diagnostic data.

To collect, monitor, and analyze this information, we may utilize third-party services. These services help us understand app usage patterns, improve app performance, and tailor our offerings to meet your needs better.

Broad Purpose of Data Use

The information we collect, including Personal Information and Log Data, plays a crucial role in our ability to offer a site and service that both meets your needs and enhances your experience. Beyond the immediate use for providing and improving the Site, we also utilize this information for a variety of broader purposes. These purposes include but are not limited to:

Improving Service Delivery: Enhancing the functionality, security, and user-friendliness of our Site.

Analytics: Employing data analysis to understand user trends, preferences, and behavior to improve our service offerings and develop new features.

Security: Implementing measures to secure your Personal Information against unauthorized access, alteration, or destruction.

Research and Development: Using data in anonymized or aggregate form for research purposes to innovate and enhance our service offerings.

Legal Compliance and Enforcement: We comply with legal obligations and protect the rights, property, or safety of our service, our users, or others.

We may also aggregate the personal information we obtain through our Services (the “Aggregated Data”) and use it for analytics, benchmarking, our own marketing efforts, and other business purposes.

Our app may contain affiliate links, which means we may earn a commission if you click on the link and make a purchase. The presence of affiliate links does not influence our editorial content, and we only recommend products or services that we genuinely believe will be of value to our users. These affiliate links are a way for us to earn revenue to support the operation and maintenance of our app. Your use of affiliate links within the app constitutes your acknowledgment and acceptance of this disclosure.

We recognize and uphold the importance of your privacy rights under various data protection laws, including the General Data Protection Regulation (GDPR) for our users in the European Union, and the California Consumer Privacy Act (CCPA) for our users in California. This section outlines the rights you have over your personal data and how you can exercise them.

For All Users:

Access: You have the right to request access to the personal information we hold about you.

Rectification: If you believe any personal data we hold about you is incorrect or incomplete, you have the right to request its correction.

Erasure: You can request the deletion of your personal data, subject to certain exceptions prescribed by law.

Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.

Data Portability: Where applicable, you may request a copy of your personal data in a structured, commonly used, and machine-readable format.

Objection: You have the right to object to the processing of your personal data under certain circumstances, including direct marketing.

User-Generated Content and Gifted Products from Brand Partners

At Tailorie, we value the creativity and contributions of our users in enriching the platform experience. By sharing content on our platform, you play an integral role in fostering a vibrant community. This section outlines the rights and responsibilities associated with user-generated content and collaborations with brand partners:

Ownership of Content: Users retain ownership of the content they create and share on Tailorie. This includes, but is not limited to, posts, comments, photos, videos, and other materials uploaded or submitted to the platform.

License Grant: By uploading or posting content on Tailorie, users grant Tailorie, Inc. a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display the content for the purposes of operating, promoting, and improving our services. This license allows us to provide users with a seamless and engaging platform experience.

User Controls: Tailorie provides users with controls to manage the visibility and accessibility of their content. Users may adjust privacy settings to control who can view their content and have the option to delete or remove content from the platform at any time.

Platform’s Rights: Tailorie reserves the right to monitor, review, and moderate user-generated content to ensure compliance with our community guidelines, terms of service, and applicable laws. We may take action, including removal of content, in our sole discretion, if content violates our policies or poses a risk to the integrity of our platform.

Data Storage and Access: User-generated content is stored on Tailorie’s servers and may be processed to provide our services. We have implemented measures to protect the security and integrity of user-generated content. Access to user-generated content is limited to authorized personnel and may be disclosed in accordance with our Privacy Policy or legal obligations.

Indemnification: Users are solely responsible for the content they create and share on Tailorie. By uploading or posting content, users agree to indemnify and hold Tailorie, Inc. harmless from any claims, damages, or liabilities arising from their content, including infringement of third-party rights or violation of laws or regulations.

Acceptance of Gifted Products from Brand Partners: In addition to user-generated content, Tailorie may facilitate collaborations between users and brand partners, where users receive gifted products or samples from participating brands. By accepting and using gifted products from brand partners, users agree to the following terms:

License Grant to Brand Partners: Users grant the brand providing the gifted product a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display the content created using the gifted product. This license allows brands to showcase user-generated content featuring their products for promotional and marketing purposes.

User Consent: By accepting gifted products from brand partners, users consent to the use of their content by the respective brand for promotional and marketing activities related to the gifted product. Users acknowledge that their content may be shared by the brand on various channels, including but not limited to social media, websites, and marketing materials.

Indemnification: Users are responsible for ensuring that any content created using gifted products complies with applicable laws, regulations, and community guidelines. Users agree to indemnify and hold Tailorie, Inc. and the brand providing the gifted product harmless from any claims, damages, or liabilities arising from their content.

User Controls: Users retain control over the visibility and accessibility of content created using gifted products on Tailorie. Users may adjust privacy settings and delete or remove content from their profile as desired. However, users acknowledge that content shared publicly may be accessed and used by the brand providing the gifted product in accordance with the granted license.

By accepting gifted products from brand partners, users acknowledge and agree to the terms outlined in this section.

Additional Rights Under GDPR:

Withdrawal of Consent: If our processing is based on your consent, you have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Automated Decision-Making: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

Additional Rights Under CCPA:

Opt-Out of Sale: California residents have the right to opt-out of the sale of their personal information to third parties.

Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

How to Exercise Your Rights:

To exercise any of these rights, please contact us using the contact details provided at the end of this Privacy Policy. We may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we cannot comply with a request, we will explain the reasons why.

For requests under the CCPA, please specifically mention that your request is related to your rights under the CCPA. Similarly, for GDPR-related requests, please indicate that your request is related to the GDPR.

Changes to Your Personal Information:

We strive to maintain the accuracy of the personal information we hold. You can help us ensure that any personal information you have provided to us remains accurate and up to date by contacting us with any changes to your personal information.

At Tailorie, Inc., we are continually exploring ways to leverage technology to enhance our services and offer more personalized experiences. Part of this endeavor may, in the future, involve the anonymization of personal data to improve AI and ML technologies. Anonymization means stripping data of all personally identifiable information, ensuring there is no way to trace the data back to any individual.

Potential Data Sharing and Licensing:

Should we decide to share or license anonymized data, it would be done with the explicit purpose of contributing to technological advancements in AI and ML. Our partners in these initiatives would be carefully selected third-party AI and ML companies committed to the highest standards of data privacy and security.

We are committed to using your information to support a wide range of efforts that contribute to improving and securing the Site and the services we offer. As our service evolves, the ways we use your information may also expand. We will update our Privacy Policy accordingly to ensure you are informed of how your information contributes to the development and improvement of the service.

We may use the personal information you provide to contact you with newsletters, marketing or promotional materials, updates about our services, and other information that may be helpful or relevant to your utilization of our platform. These communications may be sent via email, SMS, or other electronic means, and you may opt out of receiving them at any time by following the instructions included in the communication or by contacting us directly. Please note that even if you opt out of receiving marketing communications, you may still receive transactional or service-related messages regarding your account or our services.

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

We take the security of your information seriously and have implemented industry-standard measures to safeguard the personal data we collect. This includes securely storing all personal information to prevent unauthorized access, disclosure, alteration, or destruction. Our data storage practices adhere to industry best practices and are regularly reviewed and updated to ensure compliance with applicable privacy laws and regulations. While we take every reasonable precaution to protect your data, it’s important to note that no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

International Data Transfers

Tailorie operates globally, and in the course of providing our services, personal information we collect may be transferred to, stored, and processed in countries outside of your country of residence, including the United States. These international transfers are made to support our service operations, and we take steps to ensure that the data we collect under this Privacy Policy is processed according to the provisions of this policy and the requirements of applicable law wherever the data is located.

We are committed to protecting your information and implementing robust measures across our operations to ensure your data is handled securely and in accordance with this Privacy Policy, regardless of where data processing occurs. If you have questions or concerns about our data transfer and processing practices, please feel free to reach out to us via the contact details listed in our Privacy Policy.

This Privacy Policy is effective as of April 8, 2024. It is important to note that this policy may be updated or changed from time to time to reflect changes in our privacy practices, enhancements in our services, or changes in applicable laws. These changes will be effective immediately upon being posted on our website.

We encourage you to review this Privacy Policy periodically for any updates or changes. Your continued use of our service following the posting of changes to these terms will indicate your acceptance of those changes. By accessing or using our services, you agree to be bound by the then-current version of our Privacy Policy.

Please be aware that we will use our discretion in determining the most effective means of informing you of updates to this Privacy Policy, which may include, but not be limited to, posting an updated version on our website. We are not obligated to notify users of changes through direct email notifications or by placing a specific notice on our website.

If you have any questions about this Privacy Policy, please contact us.